judilink Privacy Policy
At judilink, we take our responsibility to protect every member's personal information seriously. This document explains in detail how your data is collected, used, stored and protected when you use our platform.
Your Privacy Our Priority
judilink operates with transparency and accountability, ensuring that every piece of information you provide is handled to the highest security standards.
SSL Data Encryption
All data transfers between your browser and judilink's servers are protected using 256-bit SSL encryption technology. Sensitive information such as passwords and payment details cannot be accessed by external parties.
Strict Access Controls
Only authorised staff may access members' personal information, and only to the extent needed for service purposes. We conduct background checks on all relevant staff.
No Data Sales
judilink does not sell, rent or trade your personal information to any third party for marketing purposes. Your data belongs to you and we fully respect that right.
Licensing Compliance
As a platform operating under international licensing, we are bound by strict compliance requirements including Know Your Customer (KYC) procedures and anti-money laundering measures.
Secure Data Storage
Your personal information is stored on servers protected by layered firewalls and intrusion detection systems. Regular backups are performed to ensure data is not lost or corrupted.
Regular Reviews
This Privacy Policy is reviewed and updated from time to time in line with changes in law or operational requirements. Members will be notified of any significant changes via email or a notice on the website.
Policy Terms Full Privacy
This Privacy Policy applies to all users of the judilink website and related services. By registering or using our platform, you agree to the terms set out below. Please read carefully before continuing.
1. Definitions and Interpretation
In this Privacy Policy, the following terms carry the meanings stated:
- "judilink", "we" or "the company" refers to the owner and operator of the judilink platform, which operates under international licensing.
- "Member" or "you" refers to any individual who registers, logs in or uses judilink's services.
- "Personal Information" refers to any data that can be used to identify you directly or indirectly, including your name, identity card number, mobile phone number, email address and account details.
- "Processing" covers the collection, storage, use, sharing and deletion of personal information.
- "Platform" refers to the judilink website together with all related applications and services.
2. Information We Collect
judilink collects various types of information when you interact with our platform:
Account Registration Information:
- Full name as shown on your MyKad or valid identification document
- Identity card number (MyKad) or passport number
- Date of birth to confirm you meet the minimum age requirement of 21 years
- Active email address for account communications
- Mobile phone number registered in Malaysia
- Current residential address
Financial Information:
- Bank account or e-wallet details used for deposits and withdrawals
- Deposit and withdrawal transaction records including date, time and amount
- Information relating to your chosen payment method such as Touch 'n Go eWallet, DuitNow, FPX or cryptocurrency
Usage and Technical Data:
- IP address, device type, operating system and browser used
- Activity log data including games played, session duration and betting records
- Cookie information and session identifiers
- General location data based on IP address
🔑 We do not store credit card or debit card numbers directly. All financial transactions are processed through certified third-party payment providers that comply with international security standards.
3. Purpose of Using Information
The personal information we collect is used for the following purposes:
- Account Management: Creating, verifying and managing your member account, including the KYC process required by international licensing.
- Transaction Processing: Processing deposits, withdrawals and bonus payments securely and accurately. Estimated withdrawal time is between 10 and 45 minutes.
- Customer Support: Providing technical assistance and customer service via live chat and email in Bahasa Melayu and English, available 24/7.
- Security and Fraud Prevention: Detecting and preventing fraudulent activity, money laundering and account breaches.
- Legal Compliance: Meeting legal and regulatory obligations imposed by licensing bodies and relevant authorities.
- Service Improvement: Analysing usage patterns to improve the overall quality of the platform and user experience.
- Marketing Communications: Sending information about promotions, bonuses and service updates — you may unsubscribe at any time.
4. Disclosure to Third Parties
judilink does not disclose your personal information to external parties except in the following circumstances:
- Payment Providers: Transaction information that must be shared with payment processors to facilitate deposits and withdrawals.
- Game Providers: Session data required by licensed game developers to ensure games function correctly and betting records are accurate.
- Enforcement Bodies: Where required by law or court order, we will disclose information to the relevant authorities.
- Audits and Compliance: Licensed auditors and licensing bodies responsible for overseeing our platform's operations.
In all cases of disclosure, we ensure that the receiving party is bound by an appropriate data protection agreement and does not use the information beyond the permitted purpose.
5. Cookies and Tracking Technologies
judilink uses cookies and similar tracking technologies to enhance platform functionality:
- Necessary Cookies: Required for core website functions such as login session verification and account security. These cookies cannot be disabled.
- Functional Cookies: Store your preferences such as language, currency and display settings for ease of use.
- Analytics Cookies: Collect anonymous information about how users interact with the website for the purpose of service improvement.
You may manage or delete cookies through your browser settings at any time. Disabling certain cookies may affect the functionality of some parts of the platform.
6. Data Security
We implement multiple layers of security controls to protect your personal information:
- Data encryption during transmission using TLS 1.3 protocol
- Data encryption during storage using AES-256 standard
- Two-factor authentication (2FA) for account access
- 24-hour system monitoring by our security team
- Regular penetration testing by independent third parties
- Role-based access controls for internal staff
While we take all reasonable steps, no security system can be guaranteed 100% perfect. We encourage members to also play their part in keeping their accounts secure by using strong passwords and not sharing login details with others.
🔒 If you suspect a security breach on your account, please contact our support team immediately via live chat or email at [email protected].
7. Data Retention Period
judilink retains your personal information for as long as your account is active and for the period required after account closure to meet legal obligations:
- Active Account Data: Retained for the lifetime of your account plus any additional period required by law.
- Financial Transaction Records: Retained in accordance with applicable legal and licensing requirements.
- Game Activity Logs: Retained for compliance purposes and dispute resolution.
- Customer Service Communications: Retained to allow reference in the event of a dispute or follow-up enquiry.
Once the retention period ends, your data will be permanently deleted or anonymised in accordance with our security procedures.
9. Child Protection
The judilink platform is restricted to users aged 21 years and above only. We do not knowingly collect or process personal information of individuals under 21 years of age.
- The registration process requires valid age verification.
- We conduct KYC checks to ensure all members meet the minimum age requirement.
- If we find that an account has been opened by an individual who does not meet the age requirement, the account will be suspended immediately and any remaining balance will be returned.
If you believe someone under 21 years of age has registered or is using this platform, please contact us immediately. We take this responsibility seriously.
10. Changes to the Privacy Policy
judilink reserves the right to amend or update this Privacy Policy at any time. Changes will take effect as soon as they are published on our website.
- Members will be notified of significant changes via email or a prominent notice on the platform.
- The "Updated" date at the top of this document will reflect the latest version.
- Continued use of the platform after changes are published is considered acceptance of the amended terms.
We encourage you to review this Privacy Policy periodically to stay informed about how your information is handled.
11. Contact Us About Privacy
For any questions, requests or complaints regarding this Privacy Policy, please contact our data protection team:
- Email: [email protected]
- Live Chat: Available 24/7 via the judilink platform in Malay and English
- Response Time: We aim to respond to all privacy-related enquiries promptly
We are committed to handling every request carefully and within a reasonable timeframe.
Member Privacy Rights
As a judilink member, you have certain rights regarding your personal information, which we fully respect.
Right of Access
You have the right to request a copy of the personal information we hold about your account at any time.
Right to Rectification
If your information is inaccurate or incomplete, you have the right to request that it be corrected promptly.
Right to Erasure
In certain circumstances, you may request the deletion of your personal information, subject to our legal obligations.
Right to Restrict Processing
You may request that we limit how your information is processed in specific situations provided for by law.
Right to Data Portability
You have the right to receive your personal information in a machine-readable format for transfer to another provider.
Right to Object to Marketing
You can stop receiving marketing communications at any time by contacting our support team.
Play with Confidence and Security
judilink ensures your gaming experience is fully protected. Register an account today and enjoy a 150% welcome bonus of up to RM1,000, backed by internationally certified data protection.